Whirlpool and Lowe's Every Week,Whirlpool and Lowe's Have an On-Line Conference Call to Conference

question 106

Multiple Choice

Whirlpool and Lowe's
Every week,Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores,and what capacity Whirlpool has to make product.Often,the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's.This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers.However,sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question.It then becomes a question of demand shaping for Lowe's.What promotions,in-store displays,sales incentives,etc.can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way,Lowe's,Whirlpool,and their suppliers manage supply and also demand.
-Refer to Whirlpool and Lowe's.Which business process are Whirlpool and Lowe's using when they work together to align supply and demand throughout the supply chain?

• A) dependent materials-handling
• B) outsourcing
• C) warehousing
• D) demand management
• E) channel rotation

---

Definitions:

Governance

The action or manner of governing a state, organization, or people, typically involving regulations and policies.

Public Sector

Part of the economy composed of government services and enterprises, including healthcare, education, and public safety, aimed at serving the citizens.

Organizational Processes

The set of activities and procedures undertaken by an organization to achieve its objectives efficiently and effectively.

Structure

The arrangement or organization of interrelated elements in a system, whether it be physical, social, or organizational.