Which of the Following Statements About Handling Objections Is True

question 18

Multiple Choice

Which of the following statements about handling objections is true?

• A) A professional salesperson should not anticipate objections.
• B) A salesperson should view objections as requests for more information.
• C) Objections should not be used to close the sale.
• D) A good salesperson dreads having to handle sales objections.
• E) Objectives can only be handled when they arise,not anticipated beforehand.

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Definitions:

Contract

A legally binding agreement between two or more parties that outlines obligations and rights.

Consumer

An individual who purchases goods or services for personal use and not for manufacture or resale.

Statute of Limitations

Legislation that defines the ultimate deadline for initiating legal action, varying by the specifics of the claim or case involved.

UCC

All kinds of commercial dealings within the United States fall under the regulations of the expansive Uniform Commercial Code.