All of the Following Are Typical Sales Force Performance Measures

question 93

Multiple Choice

All of the following are typical sales force performance measures EXCEPT:

• A) size of the sales force
• B) sales volume
• C) contribution to profit
• D) calls per order
• E) percentage of calls achieving specific goals

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Definitions:

Happiness

A state of well-being and contentment characterized by emotions ranging from contentment to intense joy.

Satisfied Employees

Workers who feel content, fulfilled and happy with their job and workplace conditions.

Satisfy Customers

The process of fulfilling or exceeding the expectations and needs of customers, often seen as crucial to business success.

Organizational Citizen

An employee who voluntarily contributes positively to the organizational culture and coherence beyond their required job tasks.