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Developed by Robert Kaplan and David Norton, the ________________ Helps

question 30

Short Answer

Developed by Robert Kaplan and David Norton, the ________________ helps managers define the performance categories that translate to the company's strategy and then managers translate those categories into metrics and track performance on those metrics.


Definitions:

Ethical Issues

Matters or situations that involve debates over right and wrong, often requiring a decision on moral grounds.

Technology

The application of scientific knowledge for practical purposes, especially in industry.

Expanded

Refers to an increase in size, scope, or scale of an operation or activity.

Sandwich Generation

A generation of people who are caring for their aging parents while supporting their own children.

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