Customer Perceived Value Is the Idea That Customer Benefits Should

question 71

True/False

Customer perceived value is the idea that customer benefits should not only meet but exceed expectations in unanticipated ways.

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Definitions:

Autonomy

The degree of independence and self-direction that an individual or entity has to make decisions, often within a particular role or workplace.

Responsibility

The state or fact of being accountable or to blame for something, involving the acceptance of duty to complete tasks and make decisions.

Confidence

The belief in oneself and one's ability to succeed or accomplish a task.

Positive Outcomes

Refers to favorable or beneficial results or effects of decisions, actions, or conditions.