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At the beginning of World War I, the U.S. identified most strongly with
Quality Costs
Represents the expenses associated with preventing, detecting, and correcting defective work in products or services.
Defect Rate
A measure of the frequency at which errors or flaws occur in a manufacturing process or a product.
Quality Performance
The degree to which a product or service meets customer expectations and industry standards.
Internal Failure Costs
Costs incurred to rectify defects found before the delivery of a product to the customer, part of quality control expenses.
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