When Answering People's Concerns and Questions in Relation to a Change

question 13

True/False

When answering people's concerns and questions in relation to a change process, it is better to only provide the 'good' news, or information that is positive and will be perceived as such. It is also better to provide misinformation early on about aspects of the change process that are likely to meet with resistance, since these can be corrected later in the process, when the change is progressing more smoothly.

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Definitions:

Confederate

A participant in a study who is secretly working for the researchers, used to manipulate social interactions.

Female Victims

Women who have suffered harm or injury as a result of crime, accident, or other events or actions.

Mentally Ill

Refers to individuals experiencing psychological disorders that affect their mood, thinking, and behavior.

Alcoholics

Individuals suffering from alcoholism, a chronic disease characterized by uncontrolled drinking and a preoccupation with alcohol.