Which of the Following Types of Record Would Be Most

question 16

Multiple Choice

Which of the following types of record would be most likely to provide valuable information in relation to where problems with service are most likely to occur?

• A) Records showing customers' payment and purchasing histories
• B) Analytics, or 'big data', relating to purchasing habits and patterns
• C) Records of customer compliments, complaints and problems
• D) Warranty and service repair records
• E) All of these responses are correct.

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Definitions:

Sue

To initiate a lawsuit or legal action against an individual or entity in a court of law.

Mistake Of Law

An error arising from misunderstanding or ignorance of legal principles, which can affect the validity of a contract.

Legal Actions

Legal actions are formal steps taken within the judicial system to enforce or defend rights, often involving lawsuits or proceedings in court.

Duress

A situation where an individual performs an act as a result of violence, threat, or other pressure against them.