Where an Employee's Poor Performance Involves Serious Misconduct That Endangers

question 13

Multiple Choice

Where an employee's poor performance involves serious misconduct that endangers the safety of others, the most appropriate approach would be to:

• A) use 'I' messages to describe the performance gap, feelings regarding the underperformance and why the performance shortfall matters.
• B) apply the Describe-Explain-Suggest model.
• C) apply the Describe-Explain-Suggest-Consequences model.
• D) apply the 'fogging' technique.
• E) None of these responses are correct.

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Definitions:

Attachment Style

A theory in psychology that describes the nature of emotional bonds between people, originating from the bond between infants and their primary caregivers.

Self-expansion

A psychological theory suggesting individuals have a basic motivation to enhance their efficacy or self-concept by incorporating resources, perspectives, and identities from their relationships and experiences.

Big Five

A model outlining five broad dimensions used to describe human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Dimensional Approach

A method of categorizing characteristics on a spectrum rather than as either present or absent, recognizing the continuum of mental health symptoms.