'To Organise and Present Our Merchandise in an Attractive, Relaxing

question 6

Multiple Choice

'To organise and present our merchandise in an attractive, relaxing environment and serve our customers in a friendly, enjoyable, knowledgeable and helpful manner, so that we win their repeat business and meet or exceed our key performance targets.' This statement is an example of:

• A) role clarification.
• B) a key result area (KRA).
• C) a team purpose statement.
• D) a SMART measure of success.
• E) None of these responses are correct.

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Definitions:

Moral Regulation

The constitution of certain behaviours as immoral and thereby requiring public regulation.

Normalization Of Law Breaking

The process by which illegal or unethical activities become regarded as normal or acceptable within a society or group.

Gang Membership

The act of belonging to an organized group often involved in criminal activities and identified by a common identity or purpose.

Moral Regulation

The practice of controlling individual and group behavior in a society based on perceived moral standards.