Jim and Leslie Disagree About the Order in Which the Steps

question 5

Multiple Choice

Jim and Leslie disagree about the order in which the steps of a certain procedure should be implemented. They privately criticise one another, and stir up resentment and division within the organisation. The procedure is eventually implemented in the way Leslie wanted it to be implemented, but well past the date on which it should have been introduced. Because of this, the project is well over budget. The real problem that occurred in this scenario was:

• A) that Jim was wrong, and should have realised this.
• B) that the procedure was obviously not drafted clearly.
• C) that Jim and Leslie's manager should have seen earlier that Jim was wrong.
• D) the way that Jim and Leslie chose to try to resolve the conflict.
• E) None of these responses are correct.

---

Definitions:

Third Places

Social settings separate from the two usual social environments of home (first place) and work (second place), providing essential community and social interaction spaces.

Online

Connected to or available through the Internet or other digital network infrastructure.

Social Networking

The use of internet-based social media platforms to stay connected with friends, family, or colleagues, and to share information and ideas.

Territory

A defined geographical area that is claimed or occupied by a person, group, organization, or country, often associated with ownership, jurisdiction, and control.