Which of the Following Is Not Part of the Process

question 13

Multiple Choice

Which of the following is not part of the process of solving the problem?

• A) Explaining the tangible, or real, effects the conflict or issue has had on each of the parties
• B) Summarising the problem
• C) Evaluating the possible solutions
• D) Deciding together
• E) Searching for mutually acceptable solutions

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Definitions:

Regular Customer

An individual who frequently visits or purchases from the same business, showing loyalty over time.

Bad Service

A term used to describe poor performance or inadequate customer service that fails to meet expectations or needs.

Regular Feedback

The continuous provision of constructive information and evaluations about one's performance or behavior, aimed at fostering improvement and development.

Honest Feedback

Genuine, truthful, and straightforward reactions or responses provided to others.