A Worker Who Is Very Competent at Fixing Computer Problems

question 19

Multiple Choice

A worker who is very competent at fixing computer problems gets a reputation as the office's fix-it guru for everything. Soon, colleagues are approaching this worker whenever there are problems with the photocopier, the air conditioning or the adjustable office chairs. This is an example of:

• A) prejudice.
• B) the Pygmalion effect.
• C) the horns effect.
• D) the hero effect.
• E) the halo effect.

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Definitions:

Episodic Memory

A type of long-term memory that involves the recollection of specific events, situations, and experiences.

Autobiographical Memory

The aspect of memory that pertains to personal life events and experiences, forming an individual's life history.

Generic Memory

Memory that produces scripts of familiar routines to guide behavior.

Recall

Ability to reproduce material from memory.