Unhappy Employees Working in Knowledge and Service Organisations Can Potentially

question 5

Multiple Choice

Unhappy employees working in knowledge and service organisations can potentially be costly to an organisation because:

• A) they may leave the organisation, leading to expensive and time-consuming recruitment processes to replace them.
• B) they may not promote the organisation as a good place to work to other potential employees who may have valuable skills that the organisation requires.
• C) this can result in the loss of word-of-mouth recommendations for the organisation, which can be vital for successful recruitment in tight labour markets.
• D) once they have left, they may entice other skilled employees to leave the organisation and follow them.
• E) All of these responses are correct.

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Definitions:

Prohibiting

The act of legally preventing or forbidding something from happening or being done.

Defamation

The act of communicating false statements about a person that injure the reputation of that person or deter others from associating with them.

Obscenity

Material or conduct judged by legal standards to be offensive, morally corruptive, and not protected by freedom of speech due to its lewd nature.

First Amendment

An amendment to the United States Constitution that protects freedoms, including speech, religion, press, assembly, and the right to petition the government.