Using Email Software Such as Microsoft Outlook to Schedule Team

question 17

Multiple Choice

Using email software such as Microsoft Outlook to schedule team meetings, invite discussion topic suggestions and notify staff members about day-to-day matters is an example of:

• A) communication skills.
• B) interpersonal skills.
• C) 'soft' skills.
• D) technical skills.
• E) time management skills.

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Definitions:

Supervision

The act of overseeing or directing work or workers to ensure tasks are completed correctly and efficiently.

Hardy Personality

A set of personality traits that allow a person to remain resilient and stress-resistant in the face of adversity.

Preoccupation

The state of being absorbed in thought; focusing on a particular idea or topic to the exclusion of others.

Dissatisfaction

A feeling of unhappiness or disappointment arising from unmet expectations or needs.