A Question That Lists 10 Possible Services That Could Be

question 37

Short Answer

A question that lists 10 possible services that could be provided by a local bank and asks respondents to check as many as apply to the question, 'Which of the following banking services do you currently use for National Australia Bank?'. The question is an example of a ____________________ question.

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Definitions:

Cheque Clearance Policy

The set of rules and procedures that govern the process through which a cheque goes from being presented to a bank to the funds being made available in the recipient's account.

Behaviourally Anchored Rating Scales

A performance appraisal method that uses specific examples of behavior to rate employee performance against a scale.

Termination

The process of ending an employment relationship between an employer and an employee.

Mismatch

A situation where there is a lack of alignment or compatibility between two or more elements.