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Fact Pattern 21-1
Craig applies for a job at Dispatch Transportation,Inc. ,for which he is well qualified.He passes a test to determine which applicants are eligible for hiring,but the employer discards the results,and Craig is rejected.Dispatch continues to seek applicants.
-Refer to Fact Pattern 21-1.To successfully defend itself against Craig's suit,Dispatch must show that
Force Field Analysis
A method used for decision-making that analyzes forces for and against a change to identify the most viable course of action.
Intervention
Actions taken to modify a process or situation, often aimed at improving outcomes in organizational or behavioral contexts.
Kurt Lewin's Model
A change management model that describes three stages of change: unfreezing, changing, and refreezing.
Force Field Analysis
A tool for decision-making and problem-solving that identifies and analyzes the forces for and against a change, aiming to determine the viability of making such a change.
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