Examlex
Which intervention has priority when a nurse suspects a staff member of providing patient care while being impaired by alcohol or drugs?
Closing Question
A strategic question posed by a salesperson designed to lead the conversation towards the completion of a sale, aiming to secure a commitment from the prospect.
Product's Benefits
The advantages or positive outcomes that customers can expect from using a product, which can include solving problems or fulfilling needs.
Hostile Mood
A negative emotional state characterized by feelings of anger, irritation, or resentment, which can affect interpersonal interactions and decision-making processes.
Alternative-Choice Close
Gives the prospect a choice between two alternatives.
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