A Collective Term for the Physical Evidence (Or Assets) Used

question 79

Multiple Choice

A collective term for the physical evidence (or assets) used to create desirable brand or service quality perception is known as:

• A)service with a smile.
• B)a servicescape.
• C)a landscape.
• D)the environment.
• E)a port of call.

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Definitions:

Lowest Terms

The simplest form of a fraction, where the numerator and denominator are reduced to their smallest values through common factor division.

Ratio

A ratio indicating how often one number can encompass or be encompassed by another value.

Unknown Quantities

Refers to amounts or numbers that are not specifically known or determined.

Proportion

An installment, section, or count contemplated in proportion to its total mass.