By Locating Its Dealership in the Same General Vicinity as Other

question 10

Multiple Choice

By locating its dealership in the same general vicinity as other car dealerships, Hartfield Honda can:

• A)facilitate comparison shopping.
• B)create form utility.
• C)facilitate wholesale exchanges.
• D)create possession utility.
• E)create exchange utility.

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Definitions:

Vocalics

The study of nonverbal cues conveyed by the voice, such as tone, pitch, and volume, in communication.

Haptics

The study and application of touch as a means of communication through technology or in human interaction.

Oculesics

The study of eye behavior, eye movements, and the role they play in communication.

Social Status

The recognition, respect, and influence an individual enjoys in a society based on factors such as occupation, wealth, and relationships.