As a Concept, Customer Relationship Management Begins Its Focus on Customers

question 84

Multiple Choice

As a concept, customer relationship management begins its focus on customers with:

• A)information.
• B)product.
• C)distribution.
• D)communication.
• E)price.

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Definitions:

Six-Sided Dice

A cube-shaped object used in many games, which contains six faces numbered from 1 to 6, each face showing a different number of dots representing numbers.

Intuitive Judgment

The process of making decisions or reaching conclusions based on feelings and instincts rather than explicit reasoning.

Publishers Clearing House

A direct marketing company known for its magazine subscriptions and sweepstakes.

Intuitive Judgment

The ability to understand or know something directly without analytic reasoning, bridging the gap between the unconscious and conscious parts of the mind.