Examlex
Which of the following statements about marginal revenue for a perfectly competitive firm is incorrect, where TR stands for total revenue, P stands for price, and q stands for output?
Tangibility
The physical existence of a product, making it possible to touch, see, and directly experience it.
Service Quality
Evaluating how closely a provided service aligns with what the customer anticipated.
Responsiveness
The quality of reacting quickly and positively, often used in the context of organizations dealing with customer needs or market changes.
Empathy
The ability to understand and share the feelings of another individual, often considered a critical skill in effective sales and customer service.
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