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Suppose that we illustrate demand and supply with quantity on the horizontal axis and price on the vertical axis. The equilibrium is represented as the intersection of supply and demand curves.
Service Complaints
Expressions of dissatisfaction from customers regarding the quality or delivery of services.
Repeat Orders
Orders placed by customers for the same goods or services they have purchased previously, indicating satisfaction and ongoing demand.
Lag Indicator
A measurement indicating the results of actions already taken, reflecting outcomes from previous strategies or performance.
Customer Satisfaction Rating
A measure used to quantify the degree to which a customer is happy with a product, service, or experience.
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