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Match Each Numbered Entry with the Most Relevant Lettered Entry

question 3

Multiple Choice

Match each numbered entry with the most relevant lettered entry below.
-payment beyond reasonable expenses


Definitions:

Lewin's Approach

A psychological methodology that suggests behavior is a dynamic balance of forces working in opposing directions.

Unfreezing

The initial stage in the change process where previous behaviors are questioned or deemed ineffective, making room for new behaviors to be adopted.

Refreezing

A stage in the change process where new behaviors or norms are solidified into the culture, ensuring stability and sustaining the change.

E-commerce Program

A structured plan or framework that outlines how to conduct business transactions over the internet including buying, selling, marketing, and servicing of products or services.

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