All of the Following Are Ways to Increase Patient Satisfaction

question 15

Multiple Choice

All of the following are ways to increase patient satisfaction regarding food service in the hospital except:

• A)a la carte food carts.
• B)point of service sale items.
• C)room service ordering.
• D)restaurant-style menus.

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Definitions:

Marketing Ethics

The area of applied ethics that deals with the moral principles behind the operation and regulation of marketing, covering issues such as honesty, fairness, and responsibility.

Brand Strategy

The long-term plan for the development of a successful brand in order to achieve specific goals.

Brand Name

The unique name given to a product or service by a company to identify and differentiate it in the market.

Brand Mark

A distinct symbol, design, or distinctive coloring or lettering that identifies a brand and differentiates it from others.