Spokes Sells High-Quality Bicycles and Accessories

question 246

Multiple Choice

Spokes sells high-quality bicycles and accessories. The store is known for a pleasant environment, friendly salespeople, and an excellent service department. All of these elements are part of the ________ offered by Spokes.

• A) total product offer
• B) product line
• C) competitive environment
• D) marginal utility package

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Definitions:

Responsibility Centers

Responsibility centers refer to segments within an organization for which individual managers are accountable, focusing on revenue, cost, profit, or investment.

Controllable Cost

A cost over which a manager has control.

Actual Cost

The actual expense incurred to acquire an asset or service, including all costs necessary to bring the asset into use or to complete the service.

Responsibility Accounting

A system of accounting that segments financial information by areas of responsibility within an organization, aiding in budgeting and performance evaluation.