Taking Steps to Encourage Customer Loyalty Is One Way to

question 24

Multiple Choice

Taking steps to encourage customer loyalty is one way to

• A) test new products.
• B) promote efficiency.
• C) sustain an advantage over competitors.
• D) develop new pricing strategies.
• E) improve supply chain effectiveness.

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Definitions:

Nativist Theory

This theory posits that certain skills or abilities are innate and hardwired into the brain at birth.

Interactionist Theories

Theories that explain human behavior and social phenomena through the interplay between individual actions and societal influences.

Social Interaction

The dynamic process by which people act and react in relation to others, shaping relationships and social structure through communication and behavioral cues.

Evolved Predisposition

A concept in evolutionary psychology that suggests behaviors or traits have developed through natural selection because they were advantageous for survival.