For Many Years, Southwest Airlines Distinguished Itself as the Low-Cost

question 46

Multiple Choice

For many years, Southwest Airlines distinguished itself as the low-cost airline. Now, many other low-cost competitors have entered the market. Similarly, Southwest was one of the first airlines to offer online ticketing. Now, all airlines have online ticketing. These examples suggest that

• A) no single strategy is likely to be sufficient to build a sustainable competitive advantage.
• B) situation analysis is a continuous process.
• C) customers rarely remain loyal to companies.
• D) product excellence is the only true source of a sustainable competitive advantage.
• E) innovation is pointless because competitors will develop copycat offerings.

---

Definitions:

Abstract Class

An abstract class in object-oriented programming is a class that cannot be instantiated and is often used as a base class for other classes.

Non-Abstract Methods

Methods in Java that are declared with a body, meaning they are fully implemented and can be directly invoked, as opposed to abstract methods which are declared without an implementation.

Abstract Method

A method that is declared without an implementation, meant to be overridden in subclasses.

Reserved Word

A word that is part of the syntax of a programming language and cannot be used as an identifier, such as variable or function names.