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Fernando was thrilled to find out that his company had just decided to invest a great deal of money in the product he was managing.He knows that even with its recent high rate of growth and the fact that it dominates its market,he would need more money to establish it firmly.Using the BCG portfolio analysis,his product would be classified as a(n)
Confidential Information
Sensitive data or knowledge that is shared under the expectation of privacy and non-disclosure.
Proactive Customer Service
A customer service approach focusing on anticipating and addressing customer needs before they arise.
Software Developer
A professional who designs, codes, tests, and maintains software applications.
Emotional Effort
The work employees invest to express the emotional response customers expect.
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