Sales Representatives Add Value for Customers by Doing All of the Following

question 18

Multiple Choice

Sales representatives add value for customers by doing all of the following EXCEPT

• A) educating them about the firm's products.
• B) providing advice on solving business problems.
• C) saving them time.
• D) simplifying communication with the firm.
• E) reducing the firm's marketing costs.

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Definitions:

Peers

Individuals or entities that are at a similar level or position, often used in reference to colleagues or companies in the same industry.

Social Networking Sites

Online platforms that enable users to create a public profile, connect with friends, and share content or communication with a broader community.

Competitors

Entities or individuals that compete within the same market, offering similar products or services to a shared customer base.

Connecting

The act of establishing a relationship or link between people, devices, or concepts.