Sally Has Been Having a Difficult Time Working with a Particular

question 122

Multiple Choice

Sally has been having a difficult time working with a particular buyer while using the Personal Selling Process,and she has asked her manager,Chris,for some ideas about how to close the sale effectively.Chris asks her a number of questions to help sort out the difficulties.Which of the following questions would Chris be LEAST likely to ask?

• A) "What does the buyer's body language tell you about her readiness to buy?"
• B) "Did you skip any steps in the process?"
• C) "Are there any reservations that have not been addressed to the buyer's satisfaction?"
• D) "Have you completed the follow-up to ease the buyer's mind?"
• E) "Should you go back to an earlier stage in the Process and start the process over from there?"

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Definitions:

Journal Entry

A record of a transaction in the accounting journal that details which accounts are affected and in what way.

Payment Promise

A commitment by one party to pay another, often documented in a formal agreement or note.

Common Stock

A type of security that represents ownership in a corporation, entitling holders to a share of the company’s profits through dividends and/or capital appreciation.

Photography Equipment

Tools and devices used in the process of capturing photographs, such as cameras, lenses, lighting, and accessories.