Once Consumers Have Recognized a Need,they Begin to Search for Ways

question 138

Multiple Choice

Once consumers have recognized a need,they begin to search for ways to satisfy that need.The internal search is characterized by

• A) looking through the internal records of a firm, often found on the company website.
• B) examining personal memories and knowledge.
• C) using the Internet to find what other consumers feel about a specific product or service.
• D) consulting close friends and families before expanding the search to a wider, external group.
• E) being influenced by advertising.

---

Definitions:

Task-Oriented

A focus on accomplishing specific objectives or tasks rather than on social or emotional aspects of work.

Fault Lines

Social and demographic divisions within a group or team that can potentially cause conflict or division.

Destructive Conflict

A type of conflict that deteriorates relationships, disrupts team harmony, and reduces organizational effectiveness.

Relations-Oriented

A leadership approach focused on building strong interpersonal connections and teamwork.