Though He Has Never Owned a Jaguar,Jerry Thinks They Are

question 92

Multiple Choice

Though he has never owned a Jaguar,Jerry thinks they are poorly made and have many mechanical problems.For Jaguar to sell Jerry a car,the company would need to change the __________ component of Jerry's attitude.

• A) social
• B) affective
• C) functional
• D) cognitive
• E) physiological

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Definitions:

Loyalty Norms

Expected behaviors or attitudes that promote allegiance and support within a group or organization.

Surface Diversity

Visible differences among members of a group, including age, ethnicity, gender, physical abilities, and race, without necessarily reflecting deeper variations in values or beliefs.

Group Cohesiveness

refers to the extent to which members of a group stick together and remain united in pursuing common objectives.

Self-managed Work Teams

Groups of employees who operate without traditional managerial supervision, assuming responsibility for their governance, decision-making, and operations.