Bonnie Runs a House Cleaning Service

question 165

True/False

Bonnie runs a house cleaning service. Although she and her employees could service 12 households in one day, they average eight homes per day. Bonnie recently restructured her crew and provided each housekeeper with an incentive to acquire two new customers each month through customer referrals. As a recent business graduate, you would tell her she's probably on the right track.

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Definitions:

Introverted

Characterized by a preference for focusing on internal thoughts and feelings rather than seeking external stimulation.

Extroverted

A personality trait characterized by outgoingness, sociability, and a preference for external stimulation over solitary activities.

Proximity

The physical or psychological closeness between people, objects, or ideas, influencing their interaction and relationships.

Fundamental Attribution Error

The tendency to underestimate situational influences and overestimate personal traits as causes of others' behaviors.