Which of the Following Statements Best Describes How Firms Must

question 30

Multiple Choice

Which of the following statements best describes how firms must treat their frontline workers in order to remain competitive? Frontline workers must be ________.

• A) empowered with the authority to respond quickly to the unmet needs of customers
• B) closely supervised to reduce the risk of product liability and discrimination lawsuits
• C) eliminated and replaced with automated equipment whenever possible
• D) relieved of any burden to make a customer decision

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Definitions:

Anticonvulsant Effects

The capacity of certain substances or medications to prevent or reduce the frequency of seizures.

Placebo

An inactive substance or treatment that has no therapeutic effect, used in controlled experiments to test the efficacy of another substance or treatment.

Marijuana

A psychoactive drug from the Cannabis plant used for medical or recreational purposes.

Creativity

The ability to generate novel and valuable ideas, combining imagination and intellect to produce original solutions, works, or insights.