Operations Management in the Service Sector Is Focused on Creating

question 201

Multiple Choice

Operations management in the service sector is focused on creating

• A) good experiences for those who use the service.
• B) jobs for the local community.
• C) additional customer expectations.
• D) inexpensive ways to get things done.

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Definitions:

Big Data

Large and complex data sets that require advanced processing systems for analysis, offering insights for decision-making and strategic planning across various fields.

Data Analysis

The process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making.

Data Sources

The origins or providers of data that can be used for analysis or decision-making, including surveys, databases, experiments, or operational systems.

Dashboards

Dashboards are visual representation tools that display key performance indicators (KPIs), metrics, and data points related to particular objectives or business processes.