In the Adapting to Change Box, We Read That 3D

question 205

Multiple Choice

In the Adapting to Change box, we read that 3D printing can prove to be revolutionary for the medical industry because

• A) it basically eliminates the need for human (doctor) intervention.
• B) it saves on insurance costs.
• C) it can produce models to help with organ transplants and improved medical imaging.
• D) it creates images for a doctor without the need for the patient to show up to the examination.

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Definitions:

Bad-News Message

A type of communication that delivers unfavorable or disappointing information to the recipient.

Indirect Claim Message

A communication approach that presents a complaint or request in a less confrontational manner, typically by explaining the context and significance before stating the actual claim.

Claim Message

A communication that makes a request for action or change due to dissatisfaction or a discrepancy.

Right Tone

The selection of a writing or speaking style that is appropriate for the audience and the message's purpose.