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Leanne, a franchisee, runs a chain of small restaurants with a well-known name. Due to her hard work and people skills, her locations are doing quite well. She has noticed that several other franchisees in the same franchise system have let their restaurants deteriorate, especially in terms of lack of upgrades. Leanne should be concerned about this trend, since it eventually could affect her own business.
Emergency Medicine
A medical specialty focused on the immediate decision making and action necessary to prevent death or further disability in emergency medical situations.
Shift-Work
Employment practice designed to use all 24 hours of the clock by rotating employees through a set schedule of working and non-working periods.
High-Profile Area
A location or sector that receives a significant amount of public attention and visibility, often associated with prestige or high stakes.
Scientific Management
Development of the “one best way” to engage in a work process using the scientific principles established by Frederick Winslow Taylor.
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