Examlex
Maintaining ________ involves producing what the customer wants while reducing errors before and after delivery to the customer.
Success
Refers to the accomplishment of an aim or purpose.
Equifinality
A principle that a given end state can be reached by many potential means or from different starting points in complex systems.
Systems Theory
A conceptual framework that examines entities as complex systems made up of interrelated components, suggesting that understanding the whole system requires looking at the interconnections and processes within it.
Leon Festinger
A psychologist known for his theory of cognitive dissonance, which explores how people strive for internal consistency between their beliefs and behaviors.
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