In Today's Quality Control Programs, Emphasis Is Placed on

question 125

Multiple Choice

In today's quality control programs, emphasis is placed on

• A) producing goods at the lowest possible cost.
• B) keeping labor costs as low as possible.
• C) achieving customer satisfaction.
• D) detecting errors at the end of the production process before the goods are shipped to customers.

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Definitions:

Prevention Costs

Expenses incurred to prevent defects in products or inefficiencies in services.

Delivery Cycle Time

The total time taken from receiving a customer order to the delivery of the product, measuring the efficiency of order fulfillment.

Fill Orders

The process by which companies prepare and deliver products or services as requested by customers in purchase orders.

External Failure Cost

Costs incurred when products fail to meet quality standards after being delivered to the customer, including returns, repairs, and warranties.