A Grievance Is

question 149

Multiple Choice

A grievance is

• A) an implication that management has broken a management-union agreement, but it must be proven.
• B) an employee's perception that management has not in some way fulfilled a labor contract agreement.
• C) the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
• D) the result of a poorly arbitrated conflict.

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Definitions:

Behavior Therapist

A professional who uses principles of learning and conditioning to treat psychological disorders and improve behavior.

Psychotherapy

A therapeutic treatment approach involving psychological methods, particularly when based on regular personal interaction to help a person change behavior and overcome problems in desired ways.

Transference

denotes the redirection of a patient's feelings for a significant person to the therapist, often observed in psychoanalytic therapy.

Freud

Sigmund Freud, an Austrian neurologist and the founder of psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.