One of the Major Tools Used by Marketers to Meet

question 79

Multiple Choice

One of the major tools used by marketers to meet the needs of loyal customers is

• A) SKU.
• B) PDQ.
• C) IMF.
• D) CRM.
• E) GATT.

---

Definitions:

Statuses

Positions or ranks that individuals hold in social, professional, or other hierarchies, which influence their roles, rights, and responsibilities within a group or society.

Feminist Theory

For the most part, claims that patriarchy is at least as important as class inequality in determining a person’s opportunities in life. It holds that male domination and female subordination are determined not by biological necessity but by structures of power and social convention. It examines the operation of patriarchy in both micro and macro settings. And it contends that existing patterns of gender inequality can and should be changed for the benefit of all members of society.

Emotions

Complex psychological states that involve three distinct components: a subjective experience, a physiological response, and a behavioral or expressive response.

Empathy

The ability to understand and share the feelings of another person.