Blake's Client Expressed Her Concerns and Questioned Some of the Details

question 235

Multiple Choice

Blake's client expressed her concerns and questioned some of the details of the sales proposal once he completed his sales presentation. An effective salesperson would

• A) downplay these objections and push to close the sale as quickly as possible to avoid the endless questions that some customers ask.
• B) address her concerns and develop a better relationship.
• C) consider revising the presentation so that next time customer concerns and objections can be avoided.
• D) bring in the top executives of the company to close the sale.

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Definitions:

Body Weight

The total mass of an individual, measured in units of pounds or kilograms.

NSAIDs

Nonsteroidal Anti-Inflammatory Drugs, a class of medications that reduce pain, decrease fever, prevent blood clots, and in higher doses, decrease inflammation.

Alzheimer's Disease

A neurodegenerative disease marked by the deterioration of memory, cognitive abilities, and alterations in personality.

Aspirin

A medication used to reduce pain, fever, inflammation, and, in low doses, to prevent blood clots.