Online Banks Offer Customers Better Interest Rates and Lower Fees

question 22

True/False

Online banks offer customers better interest rates and lower fees because these businesses avoid the costs of constructing and maintaining a bank building.

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Definitions:

Operant Conditioning

A training approach where the potency of an action is changed by means of incentives or disciplining.

Social Learning

The theory that people learn new behaviors, attitudes, and values by observing the actions and outcomes of others' behaviors.

Empathy-Altruism

A theory suggesting that feeling empathy for another person creates a motivational state aimed at enhancing that person's welfare.

Communal Orientation

A frame of mind in which people don’t distinguish between what’s theirs and what is someone else’s.