Which Communication Style Works Best for Resolving Conflicts

question 36

Multiple Choice

Which communication style works best for resolving conflicts?

• A) Using "I" statements instead of blaming "you" messages.
• B) Expressing anger with strong words and gestures.
• C) Using "you" statements to show empathy and understanding.
• D) Planning out ahead of time exactly what you will say.

Recognize the dimensions of national culture identified by scholars like Geert Hofstede and their impact on international business operations.

Comprehend the selection and management processes for expatriates in international business environments.

Identify the types of staffing models and their application in multinational corporations.

Understand the strategic alliances and cooperative strategies between firms in international business.

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Definitions:

Legal Institutions

Structures and mechanisms of social order and cooperation governing the behavior of a set of individuals within a given human community, focusing on laws and regulations.

Same Rights

the principle that all individuals should have equal legal entitlements and freedoms without discrimination.

Cognitive Separation

The mental process of distinguishing between different concepts, objects, or individuals, aiding in understanding and decision-making.

Individualistic

Emphasizes the importance of personal independence and the self over group identity, valuing personal achievements and autonomy.