Implicit Knowledge Can Be Written Down and Transferred Without Losing

question 24

True/False

Implicit knowledge can be written down and transferred without losing much of its richness.

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Definitions:

Acquiring

The act of obtaining or gaining possession of resources, assets, or companies.

Technology

The application of scientific knowledge for practical purposes, especially in industry and improvements in tools, machinery, and devices.

Customer Participation

The involvement of customers in the production process or service delivery, which can influence their perceptions of the service quality.

Design of the Service

The process of planning and organizing people, infrastructure, communication, and material components of a service in order to improve its quality and the interaction between the service provider and its customers.