Instructions: the Paragraphs of the Following Essay Have Been Scrambled

question 1061

Multiple Choice

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Definitions:

Telephone

A communication device that allows two or more users to conduct a conversation when they are too far apart to be heard directly.

Referrals

Recommendations made by current customers to potential ones, often seen as a valuable source of new business for companies due to the high level of trust involved.

Orphaned Customers

Customers who lose their service provider or representative and are not immediately reassigned or tended to, often leading to a decrease in customer satisfaction.

Social Media Platforms

Online tools and websites that facilitate the creation and sharing of content, enabling users to participate in social networking and microblogging.