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question 6

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Identify resources available for small business advice and development.
Identify the key demographic segments relevant to market segmentation for small retailers and service providers.
Understand the characteristics and preferences of Generation Y or millennials.
Formulate effective human resource strategies for managing a workforce predominantly composed of Generation Y employees.

Definitions:

Provide Assistance

The act of offering help or support to individuals or groups in need.

Recognize Emotions

The ability to identify and understand others' feelings based on facial expressions, tone of voice, and body language.

Gender-Typed Behavior

Actions or behaviors that are commonly associated with a particular gender based on societal or cultural norms.

Praise

The act of expressing approval, admiration, or commendation towards someone's actions, achievements, or characteristics.

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