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Mark recently graduated with honors from his college. He has bragged to his friends that his academic performance has prepared him so well for a successful career that he can forget school or training in his future. In evaluating the future of the workplace, Mark is:
Third-Party Intervention
The involvement of an external entity in resolving disputes or facilitating negotiations between parties.
Arbitrator
A neutral third party who is appointed to make a decision in a dispute, typically binding, between two or more parties.
Process Control
Process control involves the use of systems and technologies to manage and regulate the operation of industrial processes to maintain desired outcomes.
Conflict Process
The sequence of events and interactions that occur from the beginning to the resolution of a conflict.
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