Speeding Up the Process of Responding to Consumer Wants and Needs

question 50

True/False

Speeding up the process of responding to consumer wants and needs is a key to global competitiveness.

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Definitions:

Spread Measurement

A statistical tool used to describe the variability or dispersion of data points within a dataset.

Standard Deviation

An index to determine the range of deviation among values in a series.

Control Charts

A graph used to study how a process changes over time, displaying data points, a centerline, and control limits.

Out Of Control

A term often used in quality management to describe a process that does not operate within its set control limits, indicating variations that could lead to defects.